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Intangible Assets and Goodwill - Schedule of Intangible Assets Amortization Expense (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2026	Apr. 30, 2025
Finite-Lived Intangible Assets [Line Items]
Total	$ 9,854	$ 11,382
Platform Cost of Revenue [Member]
Finite-Lived Intangible Assets [Line Items]
Total	4,933	5,533
Professional Services and Other Cost of Revenue [Member]
Finite-Lived Intangible Assets [Line Items]
Total	334	334
Sales and Marketing [Member]
Finite-Lived Intangible Assets [Line Items]
Total	$ 4,587	$ 5,515

- Definition

The aggregate expense charged against earnings to allocate the cost of intangible assets (nonphysical assets not used in production) in a systematic and rational manner to the periods expected to benefit from such assets.

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+ Details

Description of Business	3 Months Ended
Apr. 30, 2026
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Description of Business	1. Description of Business ServiceTitan, Inc. (“ServiceTitan” or the “Company”) is an end-to-end, AI-powered cloud-based software platform built for contractors to transform the performance of their businesses. The Company’s platform provides business owners, technicians, customer service representatives and other key office staff with technology tools designed to help customers grow revenue, drive operational efficiencies, deliver a superior end-customer experience and monitor key business drivers in real-time. ServiceTitan is incorporated in the state of Delaware. The Company has established wholly-owned subsidiaries globally, and its headquarters are in Glendale, California.

Description of Business

3 Months Ended

Apr. 30, 2026

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Description of Business

ServiceTitan, Inc. (“ServiceTitan” or the “Company”) is an end-to-end, AI-powered cloud-based software platform built for contractors to transform the performance of their businesses. The Company’s platform provides business owners, technicians, customer service representatives and other key office staff with technology tools designed to help customers grow revenue, drive operational efficiencies, deliver a superior end-customer experience and monitor key business drivers in real-time.

ServiceTitan is incorporated in the state of Delaware. The Company has established wholly-owned subsidiaries globally, and its headquarters are in Glendale, California.

Insider Trading Arrangements	3 Months Ended
Insider Trading Arrangements	Apr. 30, 2026
Trading Arrangements, by Individual
Rule 10b5-1 Arrangement Adopted	false
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false

Intangible Assets and Goodwill - Schedule of Estimated Future Amortization Expense (Details) - USD ($) $ in Thousands	Apr. 30, 2026	Jan. 31, 2026
Goodwill and Intangible Assets Disclosure [Abstract]
2027 (remainder)	$ 29,063
2028	37,610
2029	35,101
2030	18,605
2031	15,870
Thereafter	30,640
Total	$ 166,889	$ 176,743

Business Combination

3 Months Ended

Apr. 30, 2026

Business Combination [Abstract]

Business Combination

Business Combinations

Conduit Tech

In October 2025, the Company acquired 100% of the outstanding equity of Conduit Tech, Inc. (“Conduit”) for a total purchase consideration of $19.8 million, net of cash acquired of $6.3 million. The Company anticipates that the acquisition of Conduit will allow the Company to integrate Conduit’s HVAC design and sales proposal platform and enablement tools within its suite of solutions. In connection with the acquisition, the Company granted equity awards to certain acquired employees and founders. These awards vest based solely on future service and the Company will recognize the related stock-based compensation expense over the requisite service periods.

The following table summarizes the preliminary purchase price allocation, as well as the estimated useful lives of the acquired intangible assets (in thousands, except years):


				Estimated Useful Lives
				in Years
Current assets	$	27
Identifiable intangible assets
Trade name		70		1.5
Customer relationship		3,500		7
Developed technology		3,400		5
Total intangible assets subject to amortization		6,970
Accrued and other liabilities		(102	)
Deferred revenue		(197	)
Deferred tax liability		(1,331	)
Total identifiable net assets		5,367
Goodwill		14,414
Total purchase consideration, net of cash acquired	$	19,781

Goodwill, which primarily relates to expected synergies and expanded market opportunities that are expected to be achieved from the integration of Conduit with the Company’s offerings and assembled workforce, is not deductible for U.S. federal income tax purposes.

The fair values of the developed technology and trade name were determined using the relief-from-royalty method, and the fair value of customer relationships was determined using the multiple-period excess earnings method.

Pro forma financial information for the three months ended April 30, 2025, and revenue and losses for the period post-acquisition have not been presented because such amounts are not material to the unaudited condensed consolidated financial statements.

The Company incurred transaction costs of $1.1 million related to the acquisition of Conduit during fiscal 2026.

- Definition

The entire disclosure for business combination.

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+ Details

Business Combination (Tables)

3 Months Ended

Apr. 30, 2026

Conduit Tech [Member]

Business Combination [Line Items]

Summary of Preliminary Purchase Price Allocation and Estimated Useful Lives of Acquired Intangible Assets

The following table summarizes the preliminary purchase price allocation, as well as the estimated useful lives of the acquired intangible assets (in thousands, except years):


				Estimated Useful Lives
				in Years
Current assets	$	27
Identifiable intangible assets
Trade name		70		1.5
Customer relationship		3,500		7
Developed technology		3,400		5
Total intangible assets subject to amortization		6,970
Accrued and other liabilities		(102	)
Deferred revenue		(197	)
Deferred tax liability		(1,331	)
Total identifiable net assets		5,367
Goodwill		14,414
Total purchase consideration, net of cash acquired	$	19,781

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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+ Details

Revenue Recognition - Additional Information (Details1) - USD ($) $ in Millions	3 Months Ended
	Apr. 30, 2026	Apr. 30, 2025
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue remaining performance obligation contract renew term	1 year
Deferred revenue, recognized	$ 17.6	$ 16.6
Deferred revenue	19.0
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2025-05-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Remaining performance obligation period		12 months
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2026-05-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Aggregate amount of the transaction price allocated to remaining performance obligations	$ 470.2
Percentage of remaining performance obligation	52.00%
Remaining performance obligation period	12 months

Balance Sheet Components - Schedule of Accrued Personnel Related Expenses (Details) - USD ($) $ in Thousands	Apr. 30, 2026	Jan. 31, 2026
Balance Sheet Related Disclosures [Abstract]
Payroll expenses	$ 20,041	$ 14,001
Accrued bonus	15,090	61,081
Commissions	7,293	8,013
Total accrued personnel related expenses	$ 42,424	$ 83,095

Fair Value Measurements - Additional Information (Details) - USD ($)	3 Months Ended
	Apr. 30, 2026	Apr. 30, 2025
Fair Value Disclosures [Abstract]
Asset impairment charges	$ 0	$ 8,000,000

Balance Sheet Components - Schedule of Property and Equipment (Details) - USD ($) $ in Thousands	Apr. 30, 2026	Jan. 31, 2026
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 92,062	$ 90,827
Less: Accumulated depreciation	(55,078)	(51,925)
Total property and equipment, net	36,984	38,902
Computer Equipment
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 18,055	17,026
Estimated useful lives	3 years
Office Equipment
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 7,130	7,128
Estimated useful lives	3 years
Furniture and Fixtures
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 11,627	11,630
Estimated useful lives	5 years
Leasehold Improvements
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 55,050	$ 55,043
Leasehold Improvements \| Minimum
Property, Plant and Equipment [Line Items]
Estimated useful lives	3 years
Leasehold Improvements \| Maximum
Property, Plant and Equipment [Line Items]
Estimated useful lives	7 years
Construction in progress
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 200

Balance Sheet Components - Schedule of Internal-use Software Development Costs (Details) - USD ($) $ in Thousands	Apr. 30, 2026	Jan. 31, 2026
Balance Sheet Related Disclosures [Abstract]
Internal-use software development costs, gross	$ 111,409	$ 105,260
Less: Accumulated amortization	(71,565)	(66,014)
Total	$ 39,844	$ 39,246

Balance Sheet Components - Schedule of Prepaid Expenses (Details) - USD ($) $ in Thousands	Apr. 30, 2026	Jan. 31, 2026
Balance Sheet Related Disclosures [Abstract]
Prepaid software and subscriptions	$ 18,304	$ 16,757
Prepaid insurance	2,412	1,057
Prepaid cloud hosting costs	2,664	3,198
Other	5,230	4,882
Total prepaid expenses	$ 28,610	$ 25,894

Summary of Significant Accounting Policies	3 Months Ended
Summary of Significant Accounting Policies	Apr. 30, 2026
Accounting Policies [Abstract]
Summary of Significant Accounting Policies	2. Summary of Significant Accounting Policies Basis of Presentation The unaudited condensed consolidated financial statements and accompanying notes have been prepared in accordance with generally accepted accounting principles in the United States of America (“GAAP”) and regulations of the Securities and Exchange Commission (the “SEC”) for interim financial information. Certain information and disclosures normally included in consolidated financial statements prepared in accordance with GAAP have been condensed or omitted. Accordingly, these unaudited condensed consolidated financial statements should be read in conjunction with the Company’s audited consolidated financial statements for the year ended January 31, 2026. The January 31, 2026 condensed consolidated balance sheet was derived from the Company’s audited consolidated financial statements as of that date. The unaudited condensed consolidated financial statements include, in the opinion of management, all adjustments, consisting of normal and recurring items, necessary for the fair statement of the condensed consolidated financial statements. There have been no significant changes in accounting policies during the three months ended April 30, 2026 from those disclosed in the annual consolidated financial statements for the year ended January 31, 2026 and the related notes. The unaudited condensed consolidated financial statements include the operations of the Company and its wholly owned subsidiaries. All intercompany transactions and balances have been eliminated in consolidation. For the three months ended April 30, 2026 and 2025 the Company had no material other comprehensive income (loss) items. Accordingly, a separate statement of comprehensive loss has not been presented in these unaudited condensed consolidated financial statements. Use of Estimates The preparation of condensed consolidated financial statements in conformity with GAAP requires management to make, on an ongoing basis, estimates and assumptions that affect the amounts reported and disclosed in the condensed consolidated financial statements and accompanying notes. Actual results may ultimately differ from management’s estimates. Areas that are subject to judgment and use of estimates include revenue recognition, expected period of benefit for deferred contract costs, income taxes, estimated credit losses, certain accrued liabilities including non-income tax liabilities, internally developed software, useful lives and recoverability of long-lived assets, asset retirement obligations, the recoverability of goodwill, the incremental borrowing rate used to determine lease liabilities, fair value of stock-based compensation, and fair value of assets acquired and liabilities assumed in a business combination. On a periodic basis, management evaluates its estimates based on historical data and experience, as well as various other factors that management believes to be reasonable under the circumstances, the result of which form the basis for making judgments about the carrying value of assets and liabilities that are not readily apparent from other sources. In addition, the Company routinely engages third-party valuation specialists to assist in the fair value measurement of certain assets acquired and liabilities assumed in a business combination and stock-based compensation and other equity instruments. Concentrations of Risk As of April 30, 2026 and January 31, 2026, receivables from a third-party processor used for customer payment and financing accounted for 18% of accounts receivable. Fees from a third-party processor represented approximately 12% and 13% of total revenue for the three months ended April 30, 2026 and 2025, respectively. Segments The Company provides an end-to-end, AI-powered cloud-based software platform that helps customers to manage a wide array of business workflows in the trades such as advertising, job scheduling and management, dispatching, generating estimates and invoices, payment processing and more. The Company derives substantially all revenue from platform services. The Company’s chief operating decision maker (“CODM”) is the Chief Executive Officer. The CODM evaluates the Company’s financial performance and decides how to allocate resources based on financial information at the consolidated level. Accordingly, the Company has determined that it operates in a single operating and reportable segment. The CODM manages the segment performance and resource allocation based on consolidated net income (loss) and total consolidated assets as reported in the consolidated statements of operations and balance sheets. Significant segment expenses regularly provided to the CODM include cost of revenue, sales and marketing, research and product development, and general and administrative expenses, other expenses, net, and provision for income taxes as reported on the consolidated statements of operations. Since the Company operates as one operating segment, financial segment information, including profit or loss and asset information, can be found in the consolidated financial statements. The CODM reviews actual results of operations compared to forecasts when assessing performance and making decisions about allocating resources. The majority of the Company’s long-lived assets, consisting of property and equipment and right-of-use (“ROU”) assets, were concentrated in the United States as of April 30, 2026 and January 31, 2026. Long-lived assets outside the United States were not material as of April 30, 2026. Recently Adopted Accounting Pronouncements Measurement of Credit Losses for Accounts Receivable and Contract Assets In July 2025, the FASB issued ASU 2025-05, Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses for Accounts Receivable and Contract Assets, which amends ASC 326-20 to provide a practical expedient related to the estimation of expected credit losses for current accounts receivable and current contract assets that arise from transactions accounted for under ASC 606. The practical expedient permits all entities to assume that current conditions as of the balance sheet date do not change for the remaining life of the asset. The Company adopted ASU 2025-05 on February 1, 2026, on a prospective basis. The adoption did not have a material impact on the Company’s condensed consolidated financial statements. Upon adoption, the Company elected the practical expedient for current accounts receivable and current contract assets. No other changes were made to the Company’s credit-loss estimation methodologies. Tax Disclosures In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures, which requires public entities, on an annual basis, to provide disclosure of specific categories in the rate reconciliation, as well as disclosure of income taxes paid disaggregated by jurisdiction. The Company adopted ASU 2023-09 for the year ended January 31, 2026 and applied the new disclosure requirements on a prospective basis. The adoption of this standard did not have an impact on the Company’s interim condensed consolidated financial statements. Recent Accounting Pronouncements Not Yet Adopted Disaggregation of Income Statement Expenses In November 2024, the FASB issued ASU 2024-03, Income Statement - Reporting Comprehensive Income - Expense Disaggregation Disclosure (Subtopic 220-40): Disaggregation of Income Statement Expenses, which requires disclosure, in the notes to the financial statements, of additional information about certain costs and expenses for interim and annual reporting periods. The amendments are effective beginning with the Company’s fiscal 2028 and interim periods beginning with the Company’s fiscal 2029 on a prospective basis and retrospective application is permitted. The Company is currently evaluating the impact of the new guidance on the disclosure within its consolidated financial statements. Accounting for Internal-Use Software In September 2025, the FASB issued ASU No. 2025-06, Targeted Improvements to the Accounting for Internal-Use Software. The new guidance amends certain aspects of the accounting for and disclosure of software costs under ASC 350-40. ASU 2025-06 is effective beginning with the Company’s fiscal 2029, with early adoption permitted. The Company is currently evaluating the impact of the new guidance on the disclosure within its consolidated financial statements.

Revenue Recognition - Additional Information (Details) - USD ($) $ in Millions	3 Months Ended
	Apr. 30, 2026	Apr. 30, 2025
Disaggregation of Revenue [Line Items]
Deferred revenue, recognized	$ 17.6	$ 16.6
Deferred revenue	19.0
Capitalized deferred contract costs	3.8	5.7
Sales and Marketing Expense
Disaggregation of Revenue [Line Items]
Amortization of deferred contract costs	$ 4.1	$ 3.3
Outside of the United States \| Maximum \| Geographic Concentration Risk \| Revenue
Disaggregation of Revenue [Line Items]
Total revenue, concentration percentage	5.00%	5.00%

Balance Sheet Components - Summary of Impairments Recorded in the Unaudited Condensed Consolidated Statement of Operations (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2026	Apr. 30, 2025
Property, Plant and Equipment [Line Items]
Total impairment	$ 8,000	$ 8,032
Platform Cost of Revenue
Property, Plant and Equipment [Line Items]
Total impairment		960
Professional Services and Other Cost of Revenue
Property, Plant and Equipment [Line Items]
Total impairment		751
Sales and Marketing
Property, Plant and Equipment [Line Items]
Total impairment		1,765
Research and development
Property, Plant and Equipment [Line Items]
Total impairment		1,679
General and Administrative
Property, Plant and Equipment [Line Items]
Total impairment		$ 2,877

Intangible Assets and Goodwill - Schedule of Net Book Values of Intangible Assets (Details) - USD ($) $ in Thousands	Apr. 30, 2026	Jan. 31, 2026
Finite-Lived Intangible Assets [Line Items]
Gross Fair Value	$ 377,887	$ 377,887
Accumulated Amortization	(210,998)	(201,144)
Total	166,889	176,743
Customer Relationship [Member]
Finite-Lived Intangible Assets [Line Items]
Gross Fair Value	208,733	208,733
Accumulated Amortization	(98,428)	(93,910)
Total	$ 110,305	$ 114,823
Weighted Average Remaining Useful Life (Years)	6 years 8 months 12 days	7 years
Developed Technology [Member]
Finite-Lived Intangible Assets [Line Items]
Gross Fair Value	$ 162,401	$ 162,401
Accumulated Amortization	(105,916)	(100,649)
Total	$ 56,485	$ 61,752
Weighted Average Remaining Useful Life (Years)	2 years 9 months 18 days	3 years 1 month 6 days
Trade Names [Member]
Finite-Lived Intangible Assets [Line Items]
Gross Fair Value	$ 6,753	$ 6,753
Accumulated Amortization	(6,654)	(6,585)
Total	$ 99	$ 168
Weighted Average Remaining Useful Life (Years)	6 months	8 months 12 days

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

+ Details

Summary of Significant Accounting Policies - Additional Information (Details) - Segment	3 Months Ended		12 Months Ended
	Apr. 30, 2026	Apr. 30, 2025	Jan. 31, 2026
Summary of Significant Accounting Policies [Line Item]
Number of operating segment	1
Number of Reportable Segment	1
Segment Reporting, CODM, Individual Title and Position or Group Name [Extensible Enumeration]	srt:ChiefExecutiveOfficerMember
Segment Reporting, CODM, Profit (Loss) Measure, How Used, Description	The CODM manages the segment performance and resource allocation based on consolidated net income (loss) and total consolidated assets as reported in the consolidated statements of operations and balance sheets. Significant segment expenses regularly provided to the CODM include cost of revenue, sales and marketing, research and product development, and general and administrative expenses, other expenses, net, and provision for income taxes as reported on the consolidated statements of operations. Since the Company operates as one operating segment, financial segment information, including profit or loss and asset information, can be found in the consolidated financial statements.
ASU 2023-09
Summary of Significant Accounting Policies [Line Item]
Change in accounting principle, accounting standards update, adopted [true false]	true
Change in accounting principle, accounting standards update, adoption date	Jan. 31, 2026
Change in accounting principle, accounting standards update, immaterial effect [true false]	true
ASU 2025-05
Summary of Significant Accounting Policies [Line Item]
Change in accounting principle, accounting standards update, adopted [true false]	true
Change in accounting principle, accounting standards update, adoption date	Feb. 01, 2026
Change in accounting principle, accounting standards update, immaterial effect [true false]	true
Third-party Processor \| Customer Concentration Risk \| Accounts Receivable
Summary of Significant Accounting Policies [Line Item]
Concentration risk percentage	18.00%		18.00%
Third-party Processor \| Customer Concentration Risk \| Revenue
Summary of Significant Accounting Policies [Line Item]
Concentration risk percentage	12.00%	13.00%

Balance Sheet Components (Tables)

3 Months Ended

Apr. 30, 2026

Finite-Lived Intangible Assets [Line Items]

Schedule of Prepaid Expenses

Prepaid expenses consisted of the following (in thousands):


	As of
	April 30, 2026		January 31, 2026
Prepaid software and subscriptions	$	18,304	$	16,757
Prepaid insurance		2,412		1,057
Prepaid cloud hosting costs		2,664		3,198
Other		5,230		4,882
Total prepaid expenses	$	28,610	$	25,894

Schedule of Internal-use Software Development Costs

Internal-use software development costs were as follows (in thousands):


	As of
	April 30, 2026			January 31, 2026
Internal-use software development costs, gross	$	111,409		$	105,260
Less: Accumulated amortization		(71,565	)		(66,014	)
Internal-use software development costs, net	$	39,844		$	39,246

Schedule of Expected Future Amortization Expense Related to Capitalized Internal use Software Development Costs

As of April 30, 2026, estimated future amortization expense related to the intangible assets is as follows (in thousands):


Fiscal
2027 (remainder)	$	29,063
2028		37,610
2029		35,101
2030		18,605
2031		15,870
Thereafter		30,640
Total	$	166,889

Schedule of Property and Equipment

Property and equipment consisted of the following (in thousands, except years):


	As of
	April 30,			January 31,			Estimated Useful Lives
	2026			2026			in Years
Computer equipment	$	18,055		$	17,026		3
Office equipment		7,130			7,128		3
Furniture and fixtures		11,627			11,630		5
Leasehold improvements		55,050			55,043		3 to 7
Construction in progress		200			—
Property and equipment, gross		92,062			90,827
Less: Accumulated depreciation		(55,078	)		(51,925	)
Total property and equipment, net	$	36,984		$	38,902

Summary of Impairments Recorded in the Unaudited Condensed Consolidated Statement of Operations

The impairments were recorded in the unaudited condensed consolidated statement of operations as follows (in thousands):


	Three Months Ended April 30,
	2025
Platform cost of revenue	$	960
Professional services and other cost of revenue		751
Sales and marketing		1,765
Research and development		1,679
General and administrative		2,877
Total impairment	$	8,032

Summary of Accounts Payable and Other Accrued Expenses

Accounts payable and other accrued expenses consisted of the following (in thousands):


	As of
	April 30, 2026		January 31, 2026
Trade payables	$	19,231	$	10,046
Non-income tax liabilities		13,473		14,663
Cloud hosting costs		7,134		9,868
Accrued employee benefits		4,487		4,274
Income taxes payable		363		652
Other		11,277		12,759
Total accounts payable and other accrued expenses	$	55,965	$	52,262

Schedule of Accrued Personnel Related Expenses

Accrued personnel related expenses consisted of the following (in thousands):


	As of
	April 30, 2026		January 31, 2026
Payroll expenses	$	20,041	$	14,001
Accrued bonus		15,090		61,081
Commissions		7,293		8,013
Total accrued personnel related expenses	$	42,424	$	83,095

Capitalized Internal-use Software Development Costs

Finite-Lived Intangible Assets [Line Items]

Schedule of Expected Future Amortization Expense Related to Capitalized Internal use Software Development Costs

As of April 30, 2026, expected future amortization expense related to capitalized internal-use software development costs was as follows (in thousands):


Fiscal
2027 (remainder)	$	16,339
2028		15,781
2029		7,221
2030		503
Total	$	39,844

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

+ Details

Balance Sheet Components - Schedule of Expected Future Amortization Expense Related to Capitalized Internal use Software Development Costs (Details) - USD ($) $ in Thousands	Apr. 30, 2026	Jan. 31, 2026
Research and Development Arrangement, Contract to Perform for Others [Line Items]
2027 (remainder)	$ 16,339
2028	15,781
2029	7,221
2030	503
Total	$ 39,844	$ 39,246

Debt Arrangements - Additional Information (Details) - USD ($) $ in Millions	3 Months Ended	12 Months Ended
	Apr. 30, 2026	Jan. 31, 2025	Jan. 31, 2026	Sep. 30, 2024
Debt Instrument [Line Items]
Loss on extinguishment of debt	$ (1.5)
Letters of credit outstanding, amount	$ 0.4		$ 0.6
SOFR \| Minimum
Debt Instrument [Line Items]
Debt instrument, basis spread on variable rate	1.50%
SOFR \| Maximum
Debt Instrument [Line Items]
Debt instrument, basis spread on variable rate	2.00%
Base Rate \| Minimum
Debt Instrument [Line Items]
Debt instrument, basis spread on variable rate	0.50%
Base Rate \| Maximum
Debt Instrument [Line Items]
Debt instrument, basis spread on variable rate	1.00%
Revolver Facility
Debt Instrument [Line Items]
Borrowing capacity			250.0	$ 140.0
Revolver facility outstanding			$ 0.0
Line of credit facility, unused capacity, commitment fee percentage		0.20%
Term Loan
Debt Instrument [Line Items]
Payment of debt arrangements	$ (107.0)

Commitments and Contingencies

3 Months Ended

Apr. 30, 2026

Commitments and Contingencies Disclosure [Abstract]

Commitments and Contingencies

Noncancellable Commitments

The Company’s long-term noncancellable agreements relate primarily to its cloud hosting arrangements and software subscriptions.

Estimated future minimum payments under the Company’s non-cancelable purchase commitments were $83.7 million and $97.8 million, as of April 30, 2026 and January 31, 2026, respectively. There were no material changes to the Company’s noncancellable commitments from those disclosed in the Company’s Annual Report on Form 10-K for the year ended January 31, 2026.

Litigation

During the ordinary course of business, the Company may become subject to legal proceedings, claims and litigation. Such matters are subject to many uncertainties and outcomes are not predictable with assurance. If the Company determines that it is probable that a loss has been incurred and the amount is reasonably estimable, the Company will record a liability.

As of April 30, 2026, the Company was not subject to any currently pending legal matters or claims that could have a material adverse effect on its financial position, results of operations, or cash flows should such litigation be resolved unfavorably.

Indemnifications

In the ordinary course of business, the Company may provide indemnifications of varying scope and terms to customers, vendors, lessors, investors, directors, officers, employees and other parties with respect to certain matters, including, but not limited to, losses arising out of the Company’s breach of such agreements, products or services to be provided by the Company, or from

intellectual property infringement claims made by third parties. These indemnifications may survive termination of the underlying agreement and the maximum potential amount of future payments the Company could be required to make under these indemnification provisions may not be subject to maximum loss clauses. The maximum potential amount of future payments the Company could be required to make under these indemnification provisions is indeterminable. The Company is not subject to any material indemnification claims that are probable or reasonably possible, and has not made any cash payments under its indemnification agreements that had a material effect on the financial position, results of operations or cash flows of the Company.

Business Combination - Additional Information (Details) - Conduit Tech [Member] $ in Millions	1 Months Ended
	Oct. 31, 2025 USD ($)
Business Acquisition [Line Items]
Business acquisition, acquired percentage	100.00%
Business acquisition, purchase price	$ 19.8
Cash acquired	6.3
Transaction costs related to acquisition	$ 1.1

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

+ Details

Equity Incentive Plans - Schedule of Stock Option Activity or Market Vesting Conditions (Details) - $ / shares	3 Months Ended	12 Months Ended
	Apr. 30, 2026	Jan. 31, 2026
Stock Options with Service-Only Conditions
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]
Number of options, outstanding as of January 31, 2026	3,764,038
Number of options, exercised	(138,200)
Number of options, cancelled/forfeited	(6,959)
Number of options, outstanding as of April 30, 2026	3,618,879	3,764,038
Number of options, exercisable as of April 30, 2026	3,603,915
Weighted average exercise price, outstanding as of January 31, 2026	$ 15.29
Weighted average exercise price, exercised	12.57
Weighted average exercise price, cancelled/forfeited	46.4
Weighted average exercise price, outstanding as of April 30, 2026	15.33	$ 15.29
Weighted average exercise price, exercisable as of April 30, 2026	$ 15.34
Weighted average remaining contractual life (in years), outstanding	4 years 3 months 10 days	4 years 5 months 26 days
Weighted average remaining contractual life (in years), exercisable as ofApril 30, 2026	4 years 3 months 10 days
Stock Options with Performance and Market Conditions
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]
Number of options, outstanding as of January 31, 2026	687,797
Number of options, exercised	(30,000)
Number of options, outstanding as of April 30, 2026	657,797	687,797
Number of options, exercisable as of April 30, 2026	348,828
Weighted average exercise price, outstanding as of January 31, 2026	$ 13.53
Weighted average exercise price, exercised	14.32
Weighted average exercise price, outstanding as of April 30, 2026	13.49	$ 13.53
Weighted average exercise price, exercisable as of April 30, 2026	$ 13.8
Weighted average remaining contractual life (in years), outstanding	4 years 8 months 19 days	4 years 11 months 19 days
Weighted average remaining contractual life (in years), exercisable as ofApril 30, 2026	4 years 9 months 7 days

Net Loss Per Share - Schedule of Potentially Dilutive Securities Excluded from Computation of Diluted Net Loss Per Share (Details) - shares	3 Months Ended
	Apr. 30, 2026	Apr. 30, 2025
Stock Options with Service only Conditions
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive securities excluded from calculation of diluted net loss per share	3,618,879	5,691,898
Unvested RSUs with service-only conditions
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive securities excluded from calculation of diluted net loss per share	5,100,164	3,790,516
Stock Options with Performance or Market Conditions
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive securities excluded from calculation of diluted net loss per share	657,797	800,248
Unvested Early Exercise of Options
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive securities excluded from calculation of diluted net loss per share	21,170	31,754
Unvested RSAs with service-only conditions
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive securities excluded from calculation of diluted net loss per share	52,054	0
Acquisition Indemnity Shares Withheld
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive securities excluded from calculation of diluted net loss per share	0	41,959
Unvested RSUs with performance conditions
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive securities excluded from calculation of diluted net loss per share	7,009,741	7,925,186

Equity Incentive Plans - Additional Information (Details) - USD ($) $ / shares in Units, $ in Thousands	1 Months Ended	3 Months Ended
	Oct. 31, 2024	Apr. 30, 2026	Apr. 30, 2025	Jan. 31, 2026
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense		$ 54,574	$ 43,749
Total stock-based compensation expense		$ 54,574	$ 43,749
Minimum
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Weighted average grant date fair value per share, vested	$ 140
Maximum
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Weighted average grant date fair value per share, vested	$ 440
Stock Options with Service-Only Conditions
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock options exercise price		$ 15.33		$ 15.29
Stock options outstanding		3,618,879		3,764,038
Unrecognized stock-based compensation cost related to stock options		$ 500
Unrecognized compensation costs expected to be recognized, period		3 months 18 days
Stock Options with Service and Performance Condition
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Expiration period		10 years
Stock Options with Service and Performance Condition \| Maximum
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Unrecognized stock-based compensation cost related to stock options		$ 200
Stock Options with Service and Performance Condition Two
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense		$ 200
Expiration period		10 years
Requisite service period		1 year
Unrecognized stock-based compensation cost related to stock options		$ 200
Total stock-based compensation expense		$ 200
Restricted Stock Units
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Requisite service period		5 years
Fair value, granted		$ 263,600
Share-based compensation outstanding employees performance conditions		11,433
Granted	3,241,544
Restricted Stock Units with Performance and Service Condition
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense		$ 2,800
Share-based compensation outstanding employees performance conditions		456,597
Unrecognized stock-based compensation cost related to stock options		$ 8,600
Additional vesting		57,645
Total stock-based compensation expense		$ 2,800
Restricted Stock Units With Service Condition
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Unrecognized stock-based compensation expense		$ 431,300
Unrecognized compensation costs expected to be recognized, period		3 years
Other than vesting period		4 years
Tender Offer \| Restricted Stock Units
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Requisite service period		2 years
Class A Common Stock \| Stock Options with Service and Performance Condition Two
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock options outstanding		122,773
Class B Common Stock \| Stock Options with Service and Performance Condition \| Co-Founders
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock options outstanding		340,676
Class B Common Stock \| Restricted Stock Units
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense		$ 13,100
Requisite service period		3 years 7 months 6 days
Unrecognized stock-based compensation cost related to stock options		$ 181,900
Total stock-based compensation expense		$ 13,100
2015 Stock Plan \| Common Stock
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Number of shares authorized and reserved for issuance		12,795,710
2024 ESPP \| Common Stock
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Number of shares authorized and reserved for issuance		4,367,264
2024 Incentive Award Plan \| Common Stock
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Number of shares authorized and reserved for issuance		24,040,689
Number of shares available for future issuance		20,471,929
2022 Stock Plan
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense		$ 400
Unrecognized stock-based compensation cost related to stock options		4,300
Total stock-based compensation expense		400
2022 Stock Plan \| Restricted Stock Units
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Stock-based compensation expense		900
Unrecognized stock-based compensation cost related to stock options		1,800
Total stock-based compensation expense		$ 900
2022 Stock Plan \| Class A Common Stock
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Number of shares authorized and reserved for issuance		52,054
2022 Stock Plan \| Class A Common Stock \| Restricted Stock Units
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Number of shares authorized and reserved for issuance		22,111

Debt Arrangements

3 Months Ended

Apr. 30, 2026

Debt Disclosure [Abstract]

Debt Arrangements

Credit Agreement

In January 2023, we entered into a secured credit agreement (the “Original Credit Agreement”) with Wells Fargo Bank N.A., as administrative agent and collateral agent, and certain lenders. In September 2024, we amended the Original Credit Agreement (the “First Amendment”) to, among other things, convert our existing term loan to a new term loan balance and a revolving credit facility. On January 30, 2026, we entered into a second amendment (the “Second Amendment”) to the Original Credit Agreement (as amended by the First Amendment and the Second Amendment, the “Amended Credit Agreement”) that increased the total borrowing capacity of the revolving credit facility made available under the Amended Credit Agreement from $140.0 million to $250.0 million (the “Amended Revolver”) and extended the term of the Amended Credit Agreement through January 30, 2031.

In addition, the Second Amendment (i) modified pricing and unused commitment fees payable under the Amended Credit Agreement to be based on total net leverage rather than recurring revenue, (ii) replaced the recurring revenue and liquidity financial covenants in the Original Credit Agreement with a total net leverage financial covenant, and (iii) modified certain customary negative covenants from the Original Credit Agreement, including liens, indebtedness, investments, dispositions, restricted payments and restricted debt payments, to provide us with more flexibility thereunder. Prior to entering into the Second Amendment we voluntarily repaid, in full, the approximately $107.0 million term loan that was outstanding under the Original Credit Agreement. As of April 30, 2026, no loans were outstanding under the Amended Credit Agreement. The Amended Revolver will incur a 0.20% annual fee for undrawn amounts. If we borrow under the Credit Agreement in the future, outstanding amounts will bear interest at a floating rate at the Company’s option of either (i) a term Secured Overnight Financing Rate (“SOFR”) based rate for a specified interest period plus an applicable margin, which ranges from 1.5% to 2.0% per annum based on the Company’s total net leverage ratio, or (ii) a base rate plus an applicable margin, which ranges from 0.5% to 1.0% per annum based on the Company’s total net leverage ratio. The Company also wrote off $1.5 million in unamortized debt discounts and issuance costs to loss on extinguishment of debt related to the termination of the term loan.

The Company was in compliance with all covenants as of April 30, 2026.

The Company had unsecured letters of credit issued in the face amount of $0.4 million and $0.6 million outstanding as of April 30, 2026 and January 31, 2026, respectively.

- Definition

The entire disclosure for information about short-term and long-term debt arrangements, which includes amounts of borrowings under each line of credit, note payable, commercial paper issue, bonds indenture, debenture issue, own-share lending arrangements and any other contractual agreement to repay funds, and about the underlying arrangements, rationale for a classification as long-term, including repayment terms, interest rates, collateral provided, restrictions on use of assets and activities, whether or not in compliance with debt covenants, and other matters important to users of the financial statements, such as the effects of refinancing and noncompliance with debt covenants.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 815
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 8A
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480434/815-10-50-8A

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Topic 235
-SubTopic 10
-Name Accounting Standards Codification
-Section S50
-Paragraph 1
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480738/235-10-S50-1

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Topic 235
-SubTopic 10
-Name Accounting Standards Codification
-Section S99
-Paragraph 1
-Subparagraph (SX 210.4-08(c))
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480678/235-10-S99-1

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
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-Section 50
-Paragraph 6
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481544/470-10-50-6

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
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-Name Accounting Standards Codification
-Section 50
-Paragraph 6
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481544/470-10-50-6

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
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-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (d)
-Publisher FASB
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Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Topic 405
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Reference 8: http://www.xbrl.org/2003/role/disclosureRef
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Reference 9: http://www.xbrl.org/2003/role/disclosureRef
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-Paragraph 1
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-URI https://asc.fasb.org/1943274/2147477092/405-40-50-1

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
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-URI https://asc.fasb.org/1943274/2147477092/405-40-50-1

Reference 11: http://www.xbrl.org/2003/role/disclosureRef
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-Section 50
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Reference 12: http://fasb.org/us-gaap/role/ref/legacyRef
-Topic 470
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-URI https://asc.fasb.org/470/tableOfContent

Reference 13: http://www.xbrl.org/2003/role/disclosureRef
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-SubTopic 30
-Name Accounting Standards Codification
-Section 45
-Paragraph 2
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482925/835-30-45-2

Reference 14: http://www.xbrl.org/2003/role/disclosureRef
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Reference 15: http://www.xbrl.org/2003/role/disclosureRef
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Reference 19: http://www.xbrl.org/2003/role/disclosureRef
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-URI https://asc.fasb.org/1943274/2147481139/470-20-50-1E

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-Topic 470
-SubTopic 20
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-Section 50
-Paragraph 1I
-Subparagraph (a)
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-URI https://asc.fasb.org/1943274/2147481139/470-20-50-1I

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+ Details

Document and Entity Information - shares	3 Months Ended
Document and Entity Information - shares	Apr. 30, 2026	May 31, 2026
Document Information [Line Items]
Document Type	10-Q
Amendment Flag	false
Document Quarterly Report	true
Document Transition Report	false
Document Period End Date	Apr. 30, 2026
Document Fiscal Year Focus	2026
Document Fiscal Period Focus	Q1
Entity Registrant Name	ServiceTitan, Inc.
Entity Central Index Key	0001638826
Entity File Number	001-42434
Entity Current Reporting Status	Yes
Current Fiscal Year End Date	--01-31
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Interactive Data Current	Yes
Entity Shell Company	false
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	26-0331862
Entity Address, Address Line One	800 N. Brand Blvd.
Entity Address, Address Line Two	Suite 100
Entity Address, City or Town	Glendale
Entity Address, State or Province	CA
Entity Address, Postal Zip Code	91203
City Area Code	855
Local Phone Number	899-0970
Title of 12(b) Security	Class A Common Stock, par value $0.001 per share
Trading Symbol	TTAN
Security Exchange Name	NASDAQ
Class A Common Stock [Member]
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		82,746,425
Class B Common Stock [Member]
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		12,651,154
Class C Common Stock [Member]
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		0

Intangible Assets and Goodwill - Additional Information (Details) - USD ($)	3 Months Ended
	Apr. 30, 2026	Apr. 30, 2025	Jan. 31, 2026
Goodwill and Intangible Assets Disclosure [Abstract]
Goodwill	$ 860,250,000		$ 860,250,000
Impairment of goodwill	$ 0	$ 0

- Definition

Amount, after accumulated impairment loss, of asset representing future economic benefit arising from other asset acquired in business combination or from joint venture formation or both, that is not individually identified and separately recognized.

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+ Details

- Definition

Amount of impairment loss from asset representing future economic benefit arising from other asset acquired in business combination or from joint venture formation or both, that is not individually identified and separately recognized.

+ References + Details

Income Taxes

3 Months Ended

Apr. 30, 2026

Income Tax Disclosure [Abstract]

Income Taxes

11.

Income Taxes

The Company calculates income tax expense (benefit) in interim periods by applying an estimated annual effective tax rate to income (loss) before income taxes and by calculating the tax effect of discrete items recognized during the period.

The provision for income taxes differed from applying the U.S. federal statutory rate to the Company’s loss before income taxes primarily due to the effects of valuation allowances, foreign taxes, state taxes, and the deferred tax expense from the amortization of indefinite-lived tax amortizable goodwill.

- Definition

The entire disclosure for income tax.

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+ Details

Commitments and Contingencies (Additional Information) (Details) - USD ($) $ in Millions	Apr. 30, 2026	Jan. 31, 2026
Commitments and Contingencies Disclosure [Abstract]
Future minimum payments	$ 83.7	$ 97.8

Fair Value Measurements (Tables)

3 Months Ended

Apr. 30, 2026

Fair Value Disclosures [Abstract]

Summary of Financial Assets and Liabilities Measured and Recorded at Fair Value on Recurring Basis

Financial assets and liabilities measured and recorded at fair value on a recurring basis consisted of the following (in thousands):


	As of April 30, 2026
	Level 1		Level 2		Level 3		Total
Assets:
Money market funds	$	307,284	$	—	$	—	$	307,284
Total in cash and cash equivalents	$	307,284	$	—	$	—	$	307,284


	As of January 31, 2026
	Level 1		Level 2		Level 3		Total
Assets:
Money market funds	$	411,590	$	—	$	—	$	411,590
Total in cash and cash equivalents	$	411,590	$	—	$	—	$	411,590

Balance Sheet Components - Summary of Accounts Payable and Other Accrued Expenses (Details) - USD ($) $ in Thousands	Apr. 30, 2026	Jan. 31, 2026
Balance Sheet Related Disclosures [Abstract]
Trade payables	$ 19,231	$ 10,046
Non-income tax liabilities	13,473	14,663
Cloud hosting costs	7,134	9,868
Accrued employee benefits	4,487	4,274
Income taxes payable	363	652
Other	11,277	12,759
Total accounts payable and other accrued expenses	$ 55,965	$ 52,262

Business Combination - Summary of Preliminary Purchase Price Allocation and Estimated Useful Lives of Acquired Intangible Assets (Details) - USD ($) $ in Thousands	1 Months Ended
	Oct. 31, 2025	Apr. 30, 2026	Jan. 31, 2026
Business Acquisition [Line Items]
Goodwill		$ 860,250	$ 860,250
Conduit Tech [Member]
Business Acquisition [Line Items]
Current assets	$ 27
Total intangible assets subject to amortization	6,970
Accrued and other liabilities	(102)
Deferred revenue	(197)
Deferred tax liability	(1,331)
Total identifiable net assets	5,367
Goodwill	14,414
Total purchase consideration	19,781
Conduit Tech [Member] \| Trade Name [Member]
Business Acquisition [Line Items]
Total intangible assets subject to amortization	$ 70
Acquired intangible assets, estimated useful lives	1 year 6 months
Conduit Tech [Member] \| Customer Relationship [Member]
Business Acquisition [Line Items]
Total intangible assets subject to amortization	$ 3,500
Acquired intangible assets, estimated useful lives	7 years
Conduit Tech [Member] \| Developed Technology [Member]
Business Acquisition [Line Items]
Total intangible assets subject to amortization	$ 3,400
Acquired intangible assets, estimated useful lives	5 years

Net Loss Per Share

3 Months Ended

Apr. 30, 2026

Earnings Per Share [Abstract]

Net Loss Per Share

12.

Net Loss Per Share

The following table sets forth the computation of basic and diluted net loss per share attributable to common stockholders (in thousands, except share and per share data):


	Three Months Ended April 30,
	2026			2025
Net loss	$	(22,818	)	$	(46,364	)
Weighted-average shares outstanding used in computing net loss per share, basic and diluted		95,003,992			90,334,442
Net loss per share, basic and diluted	$	(0.24	)	$	(0.51	)

The following potentially dilutive securities were excluded from the computation of diluted net loss per share attributable to common stockholders as of April 30, 2026 and 2025 because including them would have been anti-dilutive:


	As of April 30,
	2026		2025
Stock options with service-only conditions		3,618,879		5,691,898
Unvested RSUs with service-only conditions		5,100,164		3,790,516
Stock options with performance or market conditions		657,797		800,248
Unvested early exercise of options		21,170		31,754
Unvested RSAs with service-only conditions		52,054		—
Acquisition indemnity shares withheld		—		41,959
Unvested RSUs with performance conditions		7,009,741		7,925,186

Revenue Recognition - Schedule of Disaggregated Revenue (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2026	Apr. 30, 2025
Disaggregation of Revenue [Line Items]
Total revenue	$ 268,824	$ 215,692
Subscription
Disaggregation of Revenue [Line Items]
Total revenue	202,038	162,717
Usage
Disaggregation of Revenue [Line Items]
Total revenue	58,526	45,265
Platform Revenue
Disaggregation of Revenue [Line Items]
Total revenue	260,564	207,982
Professional Services and Other
Disaggregation of Revenue [Line Items]
Total revenue	$ 8,260	$ 7,710

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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- Definition

Amount, excluding tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value added and excise.

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+ Details

Fair Value Measurements

3 Months Ended

Apr. 30, 2026

Fair Value Disclosures [Abstract]

Fair Value Measurements

Financial assets and liabilities measured and recorded at fair value on a recurring basis consisted of the following (in thousands):


	As of April 30, 2026
	Level 1		Level 2		Level 3		Total
Assets:
Money market funds	$	307,284	$	—	$	—	$	307,284
Total in cash and cash equivalents	$	307,284	$	—	$	—	$	307,284


	As of January 31, 2026
	Level 1		Level 2		Level 3		Total
Assets:
Money market funds	$	411,590	$	—	$	—	$	411,590
Total in cash and cash equivalents	$	411,590	$	—	$	—	$	411,590

The money market funds are considered Level 1 as fair value is based on market prices for identical assets.

As of April 30, 2026 and January 31, 2026 the fair value of the Company’s financial instruments included in current assets and current liabilities (including restricted cash, accounts receivable, accounts payable, and accrued expenses) approximated carrying value due to the short-term nature of such items.

There were no changes to the Company’s valuation techniques used to measure the fair value of assets and liabilities on a recurring basis during the three months ended April 30, 2026. There were no transfers of assets from Level 2 to Level 3 during the three months ended April 30, 2026 and 2025.

Certain assets, including goodwill, intangible assets and other long-lived assets are also subject to measurement at fair value on a nonrecurring basis using Level 3 measurements, but only when they are deemed to be impaired as a result of an impairment review. There was no impairment of long-lived assets during the three months ended April 30, 2026. For the three months ended April 30, 2025, the Company recorded an impairment of long-lived assets of $8.0 million to reduce the carrying value to estimated fair value (see Note 5).

- Definition

The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 820
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (bbb)(1)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482106/820-10-50-2

Reference 2: http://www.xbrl.org/2003/role/exampleRef
-Topic 820
-SubTopic 10
-Name Accounting Standards Codification
-Section 55
-Paragraph 107
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482078/820-10-55-107

Reference 3: http://www.xbrl.org/2003/role/exampleRef
-Topic 820
-SubTopic 10
-Name Accounting Standards Codification
-Section 55
-Paragraph 100
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482078/820-10-55-100

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Topic 820
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (c)(3)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482106/820-10-50-2

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Topic 820
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-Name Accounting Standards Codification
-Section 50
-Paragraph 6A
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482106/820-10-50-6A

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Topic 820
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2E
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482106/820-10-50-2E

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Topic 820
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 6A
-Subparagraph (h)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482106/820-10-50-6A

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Topic 820
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 6A
-Subparagraph (f)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482106/820-10-50-6A

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
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-URI https://asc.fasb.org/1943274/2147482106/820-10-50-6A

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
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-Paragraph 6A
-Subparagraph (d)
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Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Topic 820
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Reference 12: http://www.xbrl.org/2003/role/disclosureRef
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Reference 13: http://www.xbrl.org/2003/role/disclosureRef
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-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147478119/940-820-50-1

+ Details

Equity Incentive Plans - Schedule of Stock-based Compensation Expense (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2026	Apr. 30, 2025
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total stock-based compensation expense	$ 54,574	$ 43,749
Platform Cost of Revenue
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total stock-based compensation expense	1,620	1,224
Professional Services and Other Cost of Revenue
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total stock-based compensation expense	1,473	1,218
Sales and Marketing
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total stock-based compensation expense	6,276	5,152
Research and Development
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total stock-based compensation expense	19,373	11,010
General and Administrative
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total stock-based compensation expense	25,832	25,145
Option and RSU Grants
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total stock-based compensation expense	41,500	30,678
Option and RSU Grants \| Platform Cost of Revenue
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total stock-based compensation expense	1,620	1,224
Option and RSU Grants \| Professional Services and Other Cost of Revenue
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total stock-based compensation expense	1,473	1,218
Option and RSU Grants \| Sales and Marketing
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total stock-based compensation expense	6,276	5,152
Option and RSU Grants \| Research and Development
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total stock-based compensation expense	19,373	11,010
Option and RSU Grants \| General and Administrative
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total stock-based compensation expense	12,758	12,074
Co-Founder RSUs
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total stock-based compensation expense	13,074	13,071
Co-Founder RSUs \| General and Administrative
Share-Based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total stock-based compensation expense	$ 13,074	$ 13,071

Equity Incentive Plans - Schedule of Restricted Stock Awards and Restricted Stock Units Activity (Details) - Restricted Stock Units - $ / shares	1 Months Ended	3 Months Ended
	Oct. 31, 2024	Apr. 30, 2026
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]
Unvested as of January 31, 2026		7,143,762
Granted	3,241,544
Released		(132,875)
Forfeited		(1,146)
Unvested as of April 30, 2026		7,009,741
Weighted average grant date fair value per share, unvested as of January 31, 2026		$ 42.56
Weighted average grant date fair value per share, released		58.97
Weighted average grant date fair value per share, forfeited		56.78
Weighted average grant date fair value per share, unvested as of April 30, 2026		$ 42.24
Service Only Conditions
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]
Unvested as of January 31, 2026		4,766,271
Granted		1,042,934
Released		(485,895)
Forfeited		(223,146)
Unvested as of April 30, 2026		5,100,164
Weighted average grant date fair value per share, unvested as of January 31, 2026		$ 93.98
Weighted average grant date fair value per share, granted		72.08
Weighted average grant date fair value per share, released		83.49
Weighted average grant date fair value per share, forfeited		92.53
Weighted average grant date fair value per share, unvested as of April 30, 2026		$ 90.56

Equity Incentive Plans - Schedule of Restricted Stock Units Activity (Details) - RSUs With Performance Conditions - $ / shares	1 Months Ended	3 Months Ended
	Oct. 31, 2024	Apr. 30, 2026
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]
Unvested as of January 31, 2026		7,143,762
Granted	3,241,544
Released		(132,875)
Forfeited		(1,146)
Unvested as of April 30, 2026		7,009,741
Weighted average grant date fair value per share, unvested as of January 31, 2026		$ 42.56
Weighted average grant date fair value per share, released		58.97
Weighted average grant date fair value per share, forfeited		56.78
Weighted average grant date fair value per share, unvested as of April 30, 2026		$ 42.24

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 718
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-Section 50
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Reference 2: http://www.xbrl.org/2003/role/disclosureRef
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Reference 3: http://www.xbrl.org/2003/role/disclosureRef
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Reference 7: http://www.xbrl.org/2003/role/disclosureRef
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Reference 8: http://www.xbrl.org/2003/role/disclosureRef
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Reference 9: http://www.xbrl.org/2003/role/disclosureRef
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Reference 10: http://www.xbrl.org/2003/role/disclosureRef
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+ Details

Condensed Consolidated Balance Sheets - USD ($) $ in Thousands	Apr. 30, 2026	Jan. 31, 2026
Current assets:
Cash and cash equivalents	$ 421,531	$ 428,769
Restricted cash		166
Accounts receivable, net of allowance of $9,585 and $11,963 as of April 30, 2026 and January 31, 2026, respectively	63,361	55,974
Deferred contract costs, current	15,249	14,964
Contract assets	64,553	57,777
Prepaid expenses	28,610	25,894
Other current assets	7,576	7,314
Total current assets	600,880	590,858
Restricted cash, noncurrent	416	417
Deferred contract costs, noncurrent	14,139	14,748
Property and equipment, net	36,984	38,902
Operating lease right-of-use assets	20,974	18,627
Internal-use software, net	39,844	39,246
Intangible assets, net	166,889	176,743
Goodwill	860,250	860,250
Other assets	7,014	5,266
Total assets	1,747,390	1,745,057
Current liabilities:
Accounts payable and other accrued expenses	55,965	52,262
Accrued personnel related expenses	42,424	83,095
Deferred revenue, current	19,036	18,676
Operating lease liabilities, current	13,644	14,052
Other current liabilities	4,356	1,367
Total current liabilities	135,425	169,452
Operating lease liabilities, noncurrent	37,404	37,322
Other noncurrent liabilities	13,985	13,049
Total liabilities	186,814	219,823
Commitments and contingencies (Note 9)
Stockholders' Equity
Preferred stock, par value $0.001, 100,000,000 shares authorized as of April 30, 2026 and January 31, 2026. 0 shares issued and outstanding as of April 30, 2026 and January 31, 2026	0	0
Additional paid-in capital	2,848,881	2,790,722
Accumulated deficit	(1,288,401)	(1,265,583)
Total stockholders' equity	1,560,576	1,525,234
Total liabilities and stockholders' equity	1,747,390	1,745,057
Class A Common Stock
Stockholders' Equity
Common stock	83	82
Class B Common Stock
Stockholders' Equity
Common stock	13	13
Class C Common Stock
Stockholders' Equity
Common stock	$ 0	$ 0

Condensed Consolidated Statements of Operations - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2026	Apr. 30, 2025
Revenue:
Total revenue	$ 268,824	$ 215,692
Cost of revenue:
Total cost of revenue	75,033	67,296
Gross profit	193,791	148,396
Operating expenses:
Sales and marketing	73,072	69,223
Research and development	88,024	69,140
General and administrative	58,457	59,569
Total operating expenses	219,553	197,932
Loss from operations	(25,762)	(49,536)
Other income (expense), net
Interest expense	(183)	(2,035)
Interest income	3,727	4,940
Other income, net	351	501
Total other income, net	3,895	3,406
Loss before income taxes	(21,867)	(46,130)
Provision for income taxes	951	234
Net loss	$ (22,818)	$ (46,364)
Net loss per share, basic	$ (0.24)	$ (0.51)
Net loss per share, diluted	$ (0.24)	$ (0.51)
Weighted-average shares used in computing net loss per share, basic	95,003,992	90,334,442
Weighted-average shares used in computing net loss per share, diluted	95,003,992	90,334,442
Platform
Revenue:
Total revenue	$ 260,564	$ 207,982
Cost of revenue:
Total cost of revenue	55,509	50,037
Professional Services and Other
Revenue:
Total revenue	8,260	7,710
Cost of revenue:
Total cost of revenue	$ 19,524	$ 17,259

Intangible Assets and Goodwill

3 Months Ended

Apr. 30, 2026

Goodwill and Intangible Assets Disclosure [Abstract]

Intangible Assets and Goodwill

Intangible Assets

The net book values of intangible assets were as follows (in thousands, except years):


	As of April 30, 2026
	Gross Fair Value		Accumulated Amortization			Net Book Value		Weighted Average Remaining Useful Life (years)
Customer relationships	$	208,733	$	(98,428	)	$	110,305	6.7
Developed technology		162,401		(105,916	)		56,485	2.8
Trade names		6,753		(6,654	)		99	0.5
Total	$	377,887	$	(210,998	)	$	166,889


	As of January 31, 2026
	Gross Fair Value		Accumulated Amortization			Net Book Value		Weighted Average Remaining Useful Life (years)
Customer relationships	$	208,733	$	(93,910	)	$	114,823	7.0
Developed technology		162,401		(100,649	)		61,752	3.1
Trade names		6,753		(6,585	)		168	0.7
Total	$	377,887	$	(201,144	)	$	176,743

Amortization expense for intangible assets was as follows for the three months ended April 30, 2026 and 2025 (in thousands):


	Three Months Ended April 30,
	2026		2025
Platform cost of revenue	$	4,933	$	5,533
Professional services and other cost of revenue		334		334
Sales and marketing		4,587		5,515
Total	$	9,854	$	11,382

As of April 30, 2026, estimated future amortization expense related to the intangible assets is as follows (in thousands):


Fiscal
2027 (remainder)	$	29,063
2028		37,610
2029		35,101
2030		18,605
2031		15,870
Thereafter		30,640
Total	$	166,889

Goodwill

Goodwill was $860.3 million as of January 31, 2026 and remained unchanged as of April 30, 2026.

There was no impairment of goodwill during the three months ended April 30, 2026 and 2025.

Balance Sheet Components

3 Months Ended

Apr. 30, 2026

Balance Sheet Related Disclosures [Abstract]

Balance Sheet Components

Prepaid Expenses

Prepaid expenses consisted of the following (in thousands):


	As of
	April 30, 2026		January 31, 2026
Prepaid software and subscriptions	$	18,304	$	16,757
Prepaid insurance		2,412		1,057
Prepaid cloud hosting costs		2,664		3,198
Other		5,230		4,882
Total prepaid expenses	$	28,610	$	25,894

Internal-use Software

Internal-use software development costs were as follows (in thousands):


	As of
	April 30, 2026			January 31, 2026
Internal-use software development costs, gross	$	111,409		$	105,260
Less: Accumulated amortization		(71,565	)		(66,014	)
Internal-use software development costs, net	$	39,844		$	39,246

Capitalized software development costs were $6.1 million and $5.8 million for the three months ended April 30, 2026 and 2025, respectively. Amortization expense for software development costs was $5.6 million and $5.0 million for the three months ended April 30, 2026 and 2025, respectively. Amortization had not started on $3.4 million and $2.4 million of capitalized internal-use software development costs that were not yet ready for their intended use as of April 30, 2026 and January 31, 2026, respectively.

As of April 30, 2026, expected future amortization expense related to capitalized internal-use software development costs was as follows (in thousands):


Fiscal
2027 (remainder)	$	16,339
2028		15,781
2029		7,221
2030		503
Total	$	39,844

Property and Equipment, net

Property and equipment consisted of the following (in thousands, except years):


	As of
	April 30,			January 31,			Estimated Useful Lives
	2026			2026			in Years
Computer equipment	$	18,055		$	17,026		3
Office equipment		7,130			7,128		3
Furniture and fixtures		11,627			11,630		5
Leasehold improvements		55,050			55,043		3 to 7
Construction in progress		200			—
Property and equipment, gross		92,062			90,827
Less: Accumulated depreciation		(55,078	)		(51,925	)
Total property and equipment, net	$	36,984		$	38,902

Depreciation expense was $3.2 million and $3.6 million for the three months ended April 30, 2026 and 2025.

There was no impairment of long-lived assets during the three months ended April 30, 2026. In the three months ended April 30, 2025, the Company recorded impairment charges related to the ceased use of certain office space and determined to sublease such space for the remainder of the lease term, which resulted in the Company reassessing its asset groupings. The Company determined the office space asset groups, comprised primarily of an ROU asset, the related leasehold improvements and other property and equipment, were impaired and recorded an aggregate impairment loss of $8.0 million, to reduce the carrying value of the asset groups to their estimated fair value. The impairments resulted in a reduction of the ROU asset by $1.9 million, and leasehold improvements, furniture and fixtures and office equipment by $6.1 million.

The impairments were recorded in the unaudited condensed consolidated statement of operations as follows (in thousands):


	Three Months Ended April 30,
	2025
Platform cost of revenue	$	960
Professional services and other cost of revenue		751
Sales and marketing		1,765
Research and development		1,679
General and administrative		2,877
Total impairment	$	8,032

The estimated fair value of the asset groups was determined by using a discounted cash flow method which is a non-recurring fair value measurement based on Level 3 inputs. Key inputs used in this estimate included projected sublease income and a discount rate which incorporated the risk of achievement associated with the forecast.

Substantially all of the Company’s property and equipment, net, were concentrated in the United States as of April 30, 2026 and January 31, 2026.

Accounts Payable and Other Accrued Expenses

Accounts payable and other accrued expenses consisted of the following (in thousands):


	As of
	April 30, 2026		January 31, 2026
Trade payables	$	19,231	$	10,046
Non-income tax liabilities		13,473		14,663
Cloud hosting costs		7,134		9,868
Accrued employee benefits		4,487		4,274
Income taxes payable		363		652
Other		11,277		12,759
Total accounts payable and other accrued expenses	$	55,965	$	52,262

Accrued Personnel Related Expenses

Accrued personnel related expenses consisted of the following (in thousands):


	As of
	April 30, 2026		January 31, 2026
Payroll expenses	$	20,041	$	14,001
Accrued bonus		15,090		61,081
Commissions		7,293		8,013
Total accrued personnel related expenses	$	42,424	$	83,095

Revenue Recognition (Tables)

3 Months Ended

Apr. 30, 2026

Revenue from Contract with Customer [Abstract]

Schedule of Disaggregated Revenue

Disaggregated revenue were as follows (in thousands):


	Three Months Ended April 30,
	2026		2025
Subscription	$	202,038	$	162,717
Usage		58,526		45,265
Platform revenue		260,564		207,982
Professional services and other		8,260		7,710
Total revenue	$	268,824	$	215,692

Summary of the Changes in Allowance for Credit Losses

The changes in the allowance for credit losses are as follows (in thousands):


	Three Months Ended April 30,
	2026			2025
Beginning balance	$	11,963		$	4,698
Additions		1,198			3,568
Write-offs		(3,576	)		(1,171	)
Ending balance	$	9,585		$	7,095

Balance Sheet Components - Additional Information (Details) - USD ($)	3 Months Ended
	Apr. 30, 2026	Apr. 30, 2025	Jan. 31, 2026
Property, Plant and Equipment [Line Items]
Capitalized software development costs	$ 6,100,000	$ 5,800,000
Capitalized software development costs, amortization expense	5,600,000	5,000,000
Capitalized software development costs excluding amortization	3,400,000		$ 2,400,000
Reduction of the ROU asset	1,900,000
Reduction in property and equipment	6,100,000
Impairment Loss on Lease Asset and Property Plant and Equipment	8,000,000	8,032,000
Asset impairment charges	0	8,000,000
Property Plant and Equipment
Property, Plant and Equipment [Line Items]
Depreciation	$ 3,200,000	$ 3,600,000

Fair Value Measurements - Summary of Financial Assets and Liabilities Measured and Recorded at Fair Value on Recurring Basis (Details) - Fair Value, Recurring Basis - USD ($) $ in Thousands	Apr. 30, 2026	Jan. 31, 2026
Assets:
Total in cash and cash equivalents	$ 307,284	$ 411,590
Money Market Funds
Assets:
Total in cash and cash equivalents	307,284	411,590
Level 1
Assets:
Total in cash and cash equivalents	307,284	411,590
Level 1 \| Money Market Funds
Assets:
Total in cash and cash equivalents	$ 307,284	$ 411,590

Revenue Recognition

3 Months Ended

Apr. 30, 2026

Revenue from Contract with Customer [Abstract]

Revenue Recognition

Remaining Performance Obligations

The transaction price allocated to remaining performance obligations represents the contracted transaction price that has not yet been recognized as revenue, which includes deferred revenue and amounts under non-cancellable contracts greater than one year that will be recognized as revenue in future periods. In nearly all cases, the Company’s subscription agreements (monthly, annual, or multi-year) renew automatically unless cancelled in advance, and the majority of auto-renewing contracts renew for one-year terms rather than multi-year commitments. As of April 30, 2026, the aggregate amount of the transaction price allocated to remaining performance obligations was $470.2 million, of which the Company expects to recognize approximately 52% as revenue in the next 12 months and substantially all of the remainder by April 30, 2029.

Remaining performance obligations exclude marketing automation usage-based fees, and payment and financing solution fees for which the Company applies the “right to invoice” practical expedient.

Disaggregated Revenue and Revenue by Geography

Disaggregated revenue were as follows (in thousands):


	Three Months Ended April 30,
	2026		2025
Subscription	$	202,038	$	162,717
Usage		58,526		45,265
Platform revenue		260,564		207,982
Professional services and other		8,260		7,710
Total revenue	$	268,824	$	215,692

Substantially all of the Company’s revenue is concentrated in the United States. Revenue from customers outside of the United States, based on the billing address of the customer, comprised less than 5% of total revenue for each of the three months ended April 30, 2026 and 2025.

Deferred Revenue

The Company recognized revenue of $17.6 million and $16.6 million for the three months ended April 30, 2026 and 2025, respectively, which was included in deferred revenue balances at the beginning of the respective periods. Substantially all of the $19.0 million of deferred revenue as of April 30, 2026 is expected to be fully recognized in the next 12 months.

Deferred Contract Costs

During the three months ended April 30, 2026 and 2025, the Company capitalized $3.8 million and $5.7 million of deferred contract costs, respectively. Amortization expense for the deferred contract costs included in sales and marketing expense in the unaudited condensed consolidated statements of operations was $4.1 million and $3.3 million for the three months ended April 30, 2026 and 2025.

Allowance for Credit Losses

The Company determines the need for an allowance for credit losses based upon various factors, including past collection experience, credit quality of the customer, age of the receivable balance, and current economic conditions, as well as specific circumstances arising with individual customers. Accounts receivables are written off against the allowance when management determines a balance is uncollectible and the Company no longer actively pursues collection of the receivable. The changes in the allowance for credit losses are as follows (in thousands):


	Three Months Ended April 30,
	2026			2025
Beginning balance	$	11,963		$	4,698
Additions		1,198			3,568
Write-offs		(3,576	)		(1,171	)
Ending balance	$	9,585		$	7,095

- Definition

The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts.

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+ Details

Pay vs Performance Disclosure - USD ($) $ in Thousands	3 Months Ended
Pay vs Performance Disclosure - USD ($) $ in Thousands	Apr. 30, 2026	Apr. 30, 2025
Pay vs Performance Disclosure
Net Income (Loss)	$ (22,818)	$ (46,364)

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

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-SubTopic 10
-Name Accounting Standards Codification
-Section S99
-Paragraph 1B
-Subparagraph (SX 210.13-02(a)(4)(iii)(A))
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480097/470-10-S99-1B

Reference 40: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 10
-Name Accounting Standards Codification
-Section S99
-Paragraph 1B
-Subparagraph (SX 210.13-02(a)(4)(iii)(B))
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480097/470-10-S99-1B

Reference 41: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 10
-Name Accounting Standards Codification
-Section S99
-Paragraph 1B
-Subparagraph (SX 210.13-02(a)(4)(iv))
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480097/470-10-S99-1B

Reference 42: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 10
-Name Accounting Standards Codification
-Section S99
-Paragraph 1B
-Subparagraph (SX 210.13-02(a)(5))
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480097/470-10-S99-1B

Reference 43: http://www.xbrl.org/2003/role/disclosureRef
-Topic 260
-SubTopic 10
-Name Accounting Standards Codification
-Section 45
-Paragraph 60B
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482689/260-10-45-60B

Reference 44: http://www.xbrl.org/2003/role/disclosureRef
-Topic 205
-SubTopic 20
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-Section 50
-Paragraph 7
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147483499/205-20-50-7

Reference 45: http://fasb.org/us-gaap/role/ref/legacyRef
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-Publisher FASB
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Reference 46: http://www.xbrl.org/2003/role/disclosureRef
-Topic 220
-SubTopic 10
-Name Accounting Standards Codification
-Section 45
-Paragraph 1A
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482790/220-10-45-1A

Reference 47: http://www.xbrl.org/2003/role/disclosureRef
-Topic 220
-SubTopic 10
-Name Accounting Standards Codification
-Section 45
-Paragraph 1B
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482790/220-10-45-1B

Reference 48: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 65
-Paragraph 4
-Subparagraph (f)(4)
-Publisher FASB
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Reference 49: http://fasb.org/us-gaap/role/ref/legacyRef
-Topic 942
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-Paragraph 1
-Subparagraph (SX 210.9-04(22))
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147478524/942-220-S99-1

+ Details

Condensed Consolidated Statements of Cash Flows - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2026	Apr. 30, 2025
Cash flows used in operating activities
Net loss	$ (22,818)	$ (46,364)
Adjustments to reconcile net loss to net cash used in operating activities
Depreciation and amortization expense	19,550	19,955
Amortization of deferred contract costs	4,112	3,336
Non-cash operating lease expense	1,512	1,352
Stock-based compensation expense	54,574	43,749
Loss on impairment and disposal of assets	8	8,060
Deferred income taxes	814	646
Amortization of debt issuance costs	0	120
Provision for credit losses	1,673	3,723
Changes in operating assets and liabilities, net of effect of business acquisition:
Accounts receivable	(9,060)	(5,270)
Prepaid expenses and other current assets	(2,964)	1,671
Deferred contract costs	(3,788)	(5,739)
Contract assets	(6,776)	(1,341)
Other assets	(2,261)	508
Accounts payable and other accrued expenses	3,422	4,001
Accrued personnel related expenses	(38,861)	(40,632)
Operating lease liabilities	(4,185)	(3,153)
Other liabilities	3,123	1,237
Deferred revenue	360	(429)
Net cash provided by operating activities	(1,565)	(14,570)
Cash flows used in investing activities
Capitalized internal-use software	(6,663)	(6,472)
Purchase of property and equipment	(596)	(1,292)
Deposits for property and equipment	(756)
Net cash used in investing activities	(8,015)	(7,764)
Cash flows provided by (used in) financing activities
Proceeds from exercise of stock options	2,175	1,181
Payment of debt arrangements	0	(268)
Payment of deferred initial public offering costs	0	(533)
Net cash provided by financing activities	2,175	380
Net change in cash, cash equivalents, and restricted cash	(7,405)	(21,954)
Beginning of period	429,352	442,846
End of period	421,947	420,892
Supplemental disclosures of other cash flow information:
Cash paid for interest expense	0	1,806
Cash paid for amounts included in the measurement of lease liabilities	4,652	3,292
Cash paid for income taxes	578	139
Non-cash investing and financing activities:
Capitalized internal-use software additions included in accrued expenses	1,106	1,171
Stock-based compensation capitalized in internal-use software	1,296	898
Property and equipment purchases included in accounts payable and accrued expenses	299	26
Reclassification from liabilities to additional paid-in capital upon vesting of early exercised stock options	114	30
Right-of-use assets obtained in exchange for lease obligation	3,859	0
Impact of lease modification	0	486
Reconciliation of cash, cash equivalents, and restricted cash within consolidated balance sheets:
Cash and cash equivalents	421,531	420,265
Restricted cash	416	627
Total cash, cash equivalents, and restricted cash shown in the consolidated statements of cash flows	$ 421,947	$ 420,892

Condensed Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Apr. 30, 2026	Jan. 31, 2026
Allowance for doubtful accounts	$ 9,585	$ 11,963
Preferred Stock, par value	$ 0.001	$ 0.001
Preferred stock, shares authorized	100,000,000	100,000,000
Preferred Stock, shares issued	0	0
Preferred stock, shares outstanding	0	0
Class A Common Stock
Common stock, par value	$ 0.001	$ 0.001
Common stock, shares authorized	1,000,000,000	1,000,000,000
Common Stock, Shares, Issued	82,736,967	81,956,537
Common stock, shares outstanding	82,736,967	81,956,537
Class B Common Stock
Common stock, par value	$ 0.001	$ 0.001
Common stock, shares authorized	100,000,000	100,000,000
Common Stock, Shares, Issued	12,651,154	12,644,614
Common stock, shares outstanding	12,651,154	12,644,614
Class C Common Stock
Common stock, par value	$ 0.001	$ 0.001
Common stock, shares authorized	100,000,000	100,000,000
Common Stock, Shares, Issued	0	0
Common stock, shares outstanding	0	0

Net Loss Per Share (Tables)

3 Months Ended

Apr. 30, 2026

Earnings Per Share [Abstract]

Schedule of Computation of Basic and Diluted Net Loss Per Share

The following table sets forth the computation of basic and diluted net loss per share attributable to common stockholders (in thousands, except share and per share data):


	Three Months Ended April 30,
	2026			2025
Net loss	$	(22,818	)	$	(46,364	)
Weighted-average shares outstanding used in computing net loss per share, basic and diluted		95,003,992			90,334,442
Net loss per share, basic and diluted	$	(0.24	)	$	(0.51	)

Schedule of Potentially Dilutive Securities Excluded from Computation of Diluted Net Loss Per Share


	As of April 30,
	2026		2025
Stock options with service-only conditions		3,618,879		5,691,898
Unvested RSUs with service-only conditions		5,100,164		3,790,516
Stock options with performance or market conditions		657,797		800,248
Unvested early exercise of options		21,170		31,754
Unvested RSAs with service-only conditions		52,054		—
Acquisition indemnity shares withheld		—		41,959
Unvested RSUs with performance conditions		7,009,741		7,925,186

Intangible Assets and Goodwill (Tables)

3 Months Ended

Apr. 30, 2026

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of Net Book Values of Intangible Assets

The net book values of intangible assets were as follows (in thousands, except years):


	As of April 30, 2026
	Gross Fair Value		Accumulated Amortization			Net Book Value		Weighted Average Remaining Useful Life (years)
Customer relationships	$	208,733	$	(98,428	)	$	110,305	6.7
Developed technology		162,401		(105,916	)		56,485	2.8
Trade names		6,753		(6,654	)		99	0.5
Total	$	377,887	$	(210,998	)	$	166,889


	As of January 31, 2026
	Gross Fair Value		Accumulated Amortization			Net Book Value		Weighted Average Remaining Useful Life (years)
Customer relationships	$	208,733	$	(93,910	)	$	114,823	7.0
Developed technology		162,401		(100,649	)		61,752	3.1
Trade names		6,753		(6,585	)		168	0.7
Total	$	377,887	$	(201,144	)	$	176,743

Schedule of Intangible Assets Amortization Expense

Amortization expense for intangible assets was as follows for the three months ended April 30, 2026 and 2025 (in thousands):


	Three Months Ended April 30,
	2026		2025
Platform cost of revenue	$	4,933	$	5,533
Professional services and other cost of revenue		334		334
Sales and marketing		4,587		5,515
Total	$	9,854	$	11,382

Schedule of Estimated Future Amortization Expense

As of April 30, 2026, estimated future amortization expense related to the intangible assets is as follows (in thousands):


Fiscal
2027 (remainder)	$	29,063
2028		37,610
2029		35,101
2030		18,605
2031		15,870
Thereafter		30,640
Total	$	166,889

Equity Incentive Plans

3 Months Ended

Apr. 30, 2026

Share-Based Payment Arrangement [Abstract]

Equity Incentive Plans

10.

Equity Incentive Plans

The Company has granted stock-based awards under its 2015 Stock Plan and 2024 Incentive Award Plan. The Company stopped granting new stock-based awards under its 2015 Stock Plan on the date of its IPO. Pursuant to the terms of the 2024 Incentive Award Plan, additional shares of Class A common stock may “roll over” to the 2024 Incentive Award Plan in the event of the termination or lapse of stock options outstanding pursuant to the 2015 Stock Plan. As of April 30, 2026, there were 12,795,710 and 24,040,689 shares of common stock authorized and reserved for issuance under the 2015 Stock Plan and 2024 Incentive Award Plan, respectively.

As of April 30, 2026, there were 20,471,929 shares of common stock available for future issuance under the 2024 Incentive Award Plan.

Additionally, the Company adopted an employee stock purchase program in fiscal 2025 (the “2024 ESPP”) that would allow eligible employees to purchase shares of the Company’s Class A common stock at periodic intervals using accumulated payroll deductions. As of April 30, 2026, there were 4,367,264 shares authorized under the 2024 ESPP. As of April 30, 2026, the first offering period under the 2024 ESPP had not commenced.

In connection with the Conduit acquisition, the Company assumed the Conduit Tech, Inc. 2022 Stock Plan (the “Conduit Plan”) and each RSU outstanding under the Conduit Plan that was held by an employee of Conduit immediately following the acquisition of Conduit (each, a “Conduit RSU”). Each Conduit RSU was converted into an RSU of the Company to acquire shares of the Company’s Class A common stock on the same terms and conditions as the Conduit RSUs, including with respect to the time-based vesting conditions. As of April 30, 2026, there were 22,111 shares of Class A common stock issuable pursuant to the Conduit RSUs under the Conduit Plan. The Company recognized $0.9 million of stock-based compensation expense in the three months ended April 30, 2026 relating to the Conduit RSUs, and unrecognized stock-based compensation expense was $1.8 million as of April 30, 2026.

In addition, there were 52,054 shares of Class A common stock constituting revested Conduit founders’ consideration that will be released from a risk of forfeiture over a three year period, with one-third of the shares released on the first anniversary of the closing, and the remaining shares released in equal amounts every quarter thereafter for the remaining two years. The Company recognized stock-based compensation expense of $0.4 million in the three months ended April 30, 2026 relating to these shares, and unrecognized stock-based compensation expense was $4.3 million as of April 30, 2026.

Stock-based Compensation

The stock-based compensation expense by line item in the unaudited condensed consolidated statements of operations is summarized as follows (in thousands):


	Three Months Ended April 30,
	2026
	Option and RSU Grants		Co-Founder RSUs		Total
Platform cost of revenue	$	1,620	$	—	$	1,620
Professional services and other cost of revenue		1,473		—		1,473
Sales and marketing		6,276		—		6,276
Research and development		19,373		—		19,373
General and administrative		12,758		13,074		25,832
Total stock-based compensation expense	$	41,500	$	13,074	$	54,574


	Three Months Ended April 30,
	2025
	Option and RSU Grants		Co-Founder RSUs		Total
Platform cost of revenue	$	1,224	$	—	$	1,224
Professional services and other cost of revenue		1,218		—		1,218
Sales and marketing		5,152		—		5,152
Research and development		11,010		—		11,010
General and administrative		12,074		13,071		25,145
Total stock-based compensation expense	$	30,678	$	13,071	$	43,749

Stock Options with Service-Only Conditions

Activity for stock options that contain service only vesting conditions was as follows:


						Weighted
						Average
				Weighted		Remaining
				Average		Contractual
	Number of			Exercise		Life
	Options			Price		(years)
Outstanding as of January 31, 2026		3,764,038		$	15.29	4.49
Granted		—		$	—
Exercised		(138,200	)	$	12.57
Cancelled/Forfeited		(6,959	)	$	46.40
Outstanding as of April 30, 2026		3,618,879		$	15.33	4.28
Exercisable as of April 30, 2026		3,603,915		$	15.34	4.28

Total unrecognized compensation cost related to stock options with service only vesting conditions as of April 30, 2026 was $0.5 million, which is expected to be recognized over a remaining weighted average period of approximately 0.3 years.

Stock Options with Performance Conditions

Stock option activity for awards with performance conditions consisted of the following:


						Weighted
						Average
				Weighted		Remaining
				Average		Contractual
	Number of			Exercise		Life
	Options			Price		(years)
Outstanding as of January 31, 2026		687,797		$	13.53	4.97
Granted		—		$	—
Exercised		(30,000	)	$	14.32
Cancelled/Forfeited		—		$	—
Outstanding as of April 30, 2026		657,797		$	13.49	4.72
Exercisable as of April 30, 2026		348,828		$	13.80	4.77

As of April 30, 2026, the Co-Founders held options to purchase 340,676 shares of Class B common stock that vest upon the satisfaction of both a service and performance condition. The performance condition was satisfied upon the effectiveness of the IPO in fiscal 2025 and the service condition will be satisfied over a four-year period commencing on the IPO date with 25% having vested one year from the date of the IPO and the remainder vesting monthly thereafter. The awards expire ten years from issuance. Stock-based compensation expense for these stock options was not material in the three months ended April 30, 2026, and unrecognized stock-based compensation expense for these stock options was less than $0.2 million as of April 30, 2026.

As of April 30, 2026, the Company had stock options outstanding to purchase 122,773 shares of Class A common stock that vest upon the satisfaction of both a service and performance condition. The performance condition was satisfied upon the effectiveness

of the IPO in fiscal 2025 and the service condition will be satisfied over a one-year period commencing one year from the date of the IPO. The awards expire ten years from issuance. The Company recognized $0.2 million in stock-based compensation expense for these stock options in the three months ended April 30, 2026, and unrecognized stock-based compensation expense for these stock options was $0.2 million as of April 30, 2026.

RSUs with Service-Only Conditions

RSUs subject to service-only vesting condition requirements consisted of the following:


	Restricted Stock Units			Weighted Average Grant Date Fair Value Per Share
Unvested as of January 31, 2026		4,766,271		$	93.98
Granted		1,042,934		$	72.08
Released		(485,895	)	$	83.49
Forfeited		(223,146	)	$	92.53
Unvested as of April 30, 2026		5,100,164		$	90.56

Total unrecognized stock-based compensation expense related to RSUs with service-only conditions as of April 30, 2026 was $431.3 million, which is expected to be recognized over a remaining weighted average period of approximately 3.0 years.

RSUs with Performance or Market Conditions

RSU activity for awards with performance or market vesting conditions consisted of the following:


	Restricted Stock Units			Weighted Average Grant Date Fair Value Per Share
Unvested as of January 31, 2026		7,143,762		$	42.56
Granted		—		$	—
Released		(132,875	)	$	58.97
Forfeited		(1,146	)	$	56.78
Unvested as of April 30, 2026		7,009,741		$	42.24

As of April 30, 2026, the Company had 456,597 RSUs outstanding that vest upon the satisfaction of both a performance and service condition, where the performance condition was satisfied upon the effectiveness of the IPO and the service condition is satisfied over a period of approximately four years from the date of grant. In addition, the Company had 57,645 RSUs outstanding that vest upon the satisfaction of a performance and a service condition, where the performance condition was satisfied upon the completion of the IPO and the service condition will be satisfied over four quarterly periods commencing approximately one year after the date of the IPO. During the three months ended April 30, 2026, the Company recognized stock-based compensation expense of $2.8 million related to these RSUs and unrecognized stock-based compensation expense for these RSUs was $8.6 million as of April 30, 2026. These RSUs are to be settled in Class A common stock upon vesting.

As a result of a tender offer that was completed in fiscal 2025, the Company had 11,433 RSUs outstanding as of April 30, 2026 that vest upon the satisfaction of both a two-year service condition and a performance condition where the performance condition was satisfied upon the effectiveness of the IPO and the service condition is satisfied over a period of approximately two years from the date the tender offer closed. During the three months ended April 30, 2026, stock-based compensation expense related to these awards was not material, and unrecognized stock-based compensation expense for these RSUs was not material as of April 30, 2026. These RSUs are to be settled in Class A common stock upon vesting.

In October 2024, the Company granted each of the Co-Founders an award of 3,241,544 performance-based RSUs (“Co-Founder RSUs”). Each performance-based RSU represents the right to be issued a share of Class B common stock following vesting. The performance-based RSUs vest based on achieving volume weighted-average closing trading prices of the Company’s common

stock over a six-month or 90-day period, as applicable, ranging from $140.00 per share to $440.00 per share (the “stock price hurdle”), subject to the Co-Founders being employed as Chief Executive Officer, co-Chief Executive Officer or President as of the vesting date. Any RSUs for which the applicable stock price hurdle has not been achieved on or before October 21, 2034 will automatically be forfeited. The Company’s estimate of the grant date fair value of these RSUs of $263.6 million was estimated using a Monte Carlo simulation model that incorporates the likelihood of achieving the stock price hurdles. The Company commenced recognition of stock-based compensation expense upon completion of the IPO in fiscal 2025 over the estimated weighted-average derived service period of approximately five years. During the three months ended April 30, 2026, the Company recognized stock-based compensation expense of $13.1 million related to the Co-Founder RSUs. Unrecognized stock-based compensation expense for the Co-Founder RSUs was $181.9 million as of April 30, 2026 and is expected to be recognized over the remaining derived service period for each stock price hurdle tranche, unless the stock price hurdle is achieved prior to the end of derived service period in which case the expense for that stock price hurdle will be accelerated. As of April 30, 2026, the weighted average remaining derived service period for the Co-Founder RSUs was 3.6 years. The Co-Founder RSUs are to be settled in Class B common stock upon vesting.

Equity Incentive Plans (Tables)

3 Months Ended

Apr. 30, 2026

Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]

Schedule of Stock-based Compensation Expense

The stock-based compensation expense by line item in the unaudited condensed consolidated statements of operations is summarized as follows (in thousands):


	Three Months Ended April 30,
	2026
	Option and RSU Grants		Co-Founder RSUs		Total
Platform cost of revenue	$	1,620	$	—	$	1,620
Professional services and other cost of revenue		1,473		—		1,473
Sales and marketing		6,276		—		6,276
Research and development		19,373		—		19,373
General and administrative		12,758		13,074		25,832
Total stock-based compensation expense	$	41,500	$	13,074	$	54,574


	Three Months Ended April 30,
	2025
	Option and RSU Grants		Co-Founder RSUs		Total
Platform cost of revenue	$	1,224	$	—	$	1,224
Professional services and other cost of revenue		1,218		—		1,218
Sales and marketing		5,152		—		5,152
Research and development		11,010		—		11,010
General and administrative		12,074		13,071		25,145
Total stock-based compensation expense	$	30,678	$	13,071	$	43,749

Schedule of Restricted Stock Units Activity

RSUs subject to service-only vesting condition requirements consisted of the following:


	Restricted Stock Units			Weighted Average Grant Date Fair Value Per Share
Unvested as of January 31, 2026		4,766,271		$	93.98
Granted		1,042,934		$	72.08
Released		(485,895	)	$	83.49
Forfeited		(223,146	)	$	92.53
Unvested as of April 30, 2026		5,100,164		$	90.56

Schedule of Restricted Stock Units Activity with Performance or Market Vesting Conditions

RSU activity for awards with performance or market vesting conditions consisted of the following:


	Restricted Stock Units			Weighted Average Grant Date Fair Value Per Share
Unvested as of January 31, 2026		7,143,762		$	42.56
Granted		—		$	—
Released		(132,875	)	$	58.97
Forfeited		(1,146	)	$	56.78
Unvested as of April 30, 2026		7,009,741		$	42.24

Stock Options with Service-Only Conditions

Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]

Schedule of Stock Option Activity or Market Vesting Conditions

Activity for stock options that contain service only vesting conditions was as follows:


						Weighted
						Average
				Weighted		Remaining
				Average		Contractual
	Number of			Exercise		Life
	Options			Price		(years)
Outstanding as of January 31, 2026		3,764,038		$	15.29	4.49
Granted		—		$	—
Exercised		(138,200	)	$	12.57
Cancelled/Forfeited		(6,959	)	$	46.40
Outstanding as of April 30, 2026		3,618,879		$	15.33	4.28
Exercisable as of April 30, 2026		3,603,915		$	15.34	4.28

Stock Options with Performance and Market Conditions

Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]

Schedule of Stock Option Activity or Market Vesting Conditions

Stock option activity for awards with performance conditions consisted of the following:


						Weighted
						Average
				Weighted		Remaining
				Average		Contractual
	Number of			Exercise		Life
	Options			Price		(years)
Outstanding as of January 31, 2026		687,797		$	13.53	4.97
Granted		—		$	—
Exercised		(30,000	)	$	14.32
Cancelled/Forfeited		—		$	—
Outstanding as of April 30, 2026		657,797		$	13.49	4.72
Exercisable as of April 30, 2026		348,828		$	13.80	4.77

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

+ Details

Condensed Consolidated Statements of Stockholders' Equity - USD ($) $ in Thousands	Total	Common Stock Class A Common Stock	Common Stock Class B Common Stock	Additional Paid-in Capital	Accumulated Deficit
Beginning balance (in shares) at Jan. 31, 2025		76,644,240	13,304,097
Beginning balance at Jan. 31, 2025	$ 1,454,584	$ 77	$ 13	$ 2,560,224	$ (1,105,730)
Initial public offering costs incurred	(150)			(150)
Shares cancelled related to previously issued RSAs (in shares)		(280)
Exercise of stock options (in shares)		107,288
Exercise of stock options	1,181			1,181
Settlement of restricted stock units (in shares)		485,434
Settlement of restricted stock units	1	$ 1
Shares repurchased for tax withholding on settlement of restricted stock units (in shares)		(12)
Reclassification from liabilities upon vesting of early exercised stock options	30			30
Stock-based compensation	44,647			44,647
Net loss	(46,364)				(46,364)
Ending balance (in shares) at Apr. 30, 2025		77,236,670	13,304,097
Ending balance at Apr. 30, 2025	1,453,929	$ 78	$ 13	2,605,932	(1,152,094)
Beginning balance (in shares) at Jan. 31, 2026		81,956,537	12,644,614
Beginning balance at Jan. 31, 2026	1,525,234	$ 82	$ 13	2,790,722	(1,265,583)
Exercise of stock options (in shares)		168,200
Exercise of stock options	2,175			2,175
Settlement of restricted stock units (in shares)		612,230	6,540
Settlement of restricted stock units	1	$ 1
Reclassification from liabilities upon vesting of early exercised stock options	114			114
Stock-based compensation	55,870			55,870
Net loss	(22,818)				(22,818)
Ending balance (in shares) at Apr. 30, 2026		82,736,967	12,651,154
Ending balance at Apr. 30, 2026	$ 1,560,576	$ 83	$ 13	$ 2,848,881	$ (1,288,401)

Revenue Recognition - Summary of the Changes in Allowance for Credit Losses (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2026	Apr. 30, 2025
Revenue from Contract with Customer [Abstract]
Beginning balance	$ 11,963	$ 4,698
Additions	1,198	3,568
Write-offs	(3,576)	(1,171)
Ending balance	$ 9,585	$ 7,095

Net Loss Per Share - Schedule of Computation of Basic and Diluted Net Loss Per Share (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended
	Apr. 30, 2026	Apr. 30, 2025
Earnings Per Share [Abstract]
Net loss	$ (22,818)	$ (46,364)
Weighted-average shares outstanding used in computing net loss per share, basic	95,003,992	90,334,442
Weighted-average shares outstanding used in computing net loss per share, diluted	95,003,992	90,334,442
Net loss per share, basic	$ (0.24)	$ (0.51)
Net loss per share, diluted	$ (0.24)	$ (0.51)

- Definition

The amount of net income (loss) for the period per each share of common stock or unit outstanding during the reporting period.

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- Definition

The amount of net income (loss) for the period available to each share of common stock or common unit outstanding during the reporting period and to each share or unit that would have been outstanding assuming the issuance of common shares or units for all dilutive potential common shares or units outstanding during the reporting period.

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The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

+ Details

Summary of Significant Accounting Policies (Policies)	3 Months Ended
Summary of Significant Accounting Policies (Policies)	Apr. 30, 2026
Accounting Policies [Abstract]
Basis of Presentation	Basis of Presentation The unaudited condensed consolidated financial statements and accompanying notes have been prepared in accordance with generally accepted accounting principles in the United States of America (“GAAP”) and regulations of the Securities and Exchange Commission (the “SEC”) for interim financial information. Certain information and disclosures normally included in consolidated financial statements prepared in accordance with GAAP have been condensed or omitted. Accordingly, these unaudited condensed consolidated financial statements should be read in conjunction with the Company’s audited consolidated financial statements for the year ended January 31, 2026. The January 31, 2026 condensed consolidated balance sheet was derived from the Company’s audited consolidated financial statements as of that date. The unaudited condensed consolidated financial statements include, in the opinion of management, all adjustments, consisting of normal and recurring items, necessary for the fair statement of the condensed consolidated financial statements. There have been no significant changes in accounting policies during the three months ended April 30, 2026 from those disclosed in the annual consolidated financial statements for the year ended January 31, 2026 and the related notes. The unaudited condensed consolidated financial statements include the operations of the Company and its wholly owned subsidiaries. All intercompany transactions and balances have been eliminated in consolidation. For the three months ended April 30, 2026 and 2025 the Company had no material other comprehensive income (loss) items. Accordingly, a separate statement of comprehensive loss has not been presented in these unaudited condensed consolidated financial statements.
Use of Estimates	Use of Estimates The preparation of condensed consolidated financial statements in conformity with GAAP requires management to make, on an ongoing basis, estimates and assumptions that affect the amounts reported and disclosed in the condensed consolidated financial statements and accompanying notes. Actual results may ultimately differ from management’s estimates. Areas that are subject to judgment and use of estimates include revenue recognition, expected period of benefit for deferred contract costs, income taxes, estimated credit losses, certain accrued liabilities including non-income tax liabilities, internally developed software, useful lives and recoverability of long-lived assets, asset retirement obligations, the recoverability of goodwill, the incremental borrowing rate used to determine lease liabilities, fair value of stock-based compensation, and fair value of assets acquired and liabilities assumed in a business combination. On a periodic basis, management evaluates its estimates based on historical data and experience, as well as various other factors that management believes to be reasonable under the circumstances, the result of which form the basis for making judgments about the carrying value of assets and liabilities that are not readily apparent from other sources. In addition, the Company routinely engages third-party valuation specialists to assist in the fair value measurement of certain assets acquired and liabilities assumed in a business combination and stock-based compensation and other equity instruments.
Concentrations of Risk	Concentrations of Risk As of April 30, 2026 and January 31, 2026, receivables from a third-party processor used for customer payment and financing accounted for 18% of accounts receivable. Fees from a third-party processor represented approximately 12% and 13% of total revenue for the three months ended April 30, 2026 and 2025, respectively.
Segments	Segments The Company provides an end-to-end, AI-powered cloud-based software platform that helps customers to manage a wide array of business workflows in the trades such as advertising, job scheduling and management, dispatching, generating estimates and invoices, payment processing and more. The Company derives substantially all revenue from platform services. The Company’s chief operating decision maker (“CODM”) is the Chief Executive Officer. The CODM evaluates the Company’s financial performance and decides how to allocate resources based on financial information at the consolidated level. Accordingly, the Company has determined that it operates in a single operating and reportable segment. The CODM manages the segment performance and resource allocation based on consolidated net income (loss) and total consolidated assets as reported in the consolidated statements of operations and balance sheets. Significant segment expenses regularly provided to the CODM include cost of revenue, sales and marketing, research and product development, and general and administrative expenses, other expenses, net, and provision for income taxes as reported on the consolidated statements of operations. Since the Company operates as one operating segment, financial segment information, including profit or loss and asset information, can be found in the consolidated financial statements. The CODM reviews actual results of operations compared to forecasts when assessing performance and making decisions about allocating resources. The majority of the Company’s long-lived assets, consisting of property and equipment and right-of-use (“ROU”) assets, were concentrated in the United States as of April 30, 2026 and January 31, 2026. Long-lived assets outside the United States were not material as of April 30, 2026.
Recent Accounting Pronouncements	Recently Adopted Accounting Pronouncements Measurement of Credit Losses for Accounts Receivable and Contract Assets In July 2025, the FASB issued ASU 2025-05, Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses for Accounts Receivable and Contract Assets, which amends ASC 326-20 to provide a practical expedient related to the estimation of expected credit losses for current accounts receivable and current contract assets that arise from transactions accounted for under ASC 606. The practical expedient permits all entities to assume that current conditions as of the balance sheet date do not change for the remaining life of the asset. The Company adopted ASU 2025-05 on February 1, 2026, on a prospective basis. The adoption did not have a material impact on the Company’s condensed consolidated financial statements. Upon adoption, the Company elected the practical expedient for current accounts receivable and current contract assets. No other changes were made to the Company’s credit-loss estimation methodologies. Tax Disclosures In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures, which requires public entities, on an annual basis, to provide disclosure of specific categories in the rate reconciliation, as well as disclosure of income taxes paid disaggregated by jurisdiction. The Company adopted ASU 2023-09 for the year ended January 31, 2026 and applied the new disclosure requirements on a prospective basis. The adoption of this standard did not have an impact on the Company’s interim condensed consolidated financial statements. Recent Accounting Pronouncements Not Yet Adopted Disaggregation of Income Statement Expenses In November 2024, the FASB issued ASU 2024-03, Income Statement - Reporting Comprehensive Income - Expense Disaggregation Disclosure (Subtopic 220-40): Disaggregation of Income Statement Expenses, which requires disclosure, in the notes to the financial statements, of additional information about certain costs and expenses for interim and annual reporting periods. The amendments are effective beginning with the Company’s fiscal 2028 and interim periods beginning with the Company’s fiscal 2029 on a prospective basis and retrospective application is permitted. The Company is currently evaluating the impact of the new guidance on the disclosure within its consolidated financial statements. Accounting for Internal-Use Software In September 2025, the FASB issued ASU No. 2025-06, Targeted Improvements to the Accounting for Internal-Use Software. The new guidance amends certain aspects of the accounting for and disclosure of software costs under ASC 350-40. ASU 2025-06 is effective beginning with the Company’s fiscal 2029, with early adoption permitted. The Company is currently evaluating the impact of the new guidance on the disclosure within its consolidated financial statements.

- Definition

Disclosure of accounting policy for segment reporting.

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+ Details

- Definition

Disclosure of accounting policy for the use of estimates in the preparation of financial statements in conformity with generally accepted accounting principles.

+ References

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+ Details